SHOP POLICIES

1. HANDMADE NATURE:

-EVERY PIECE IS INDIVIDUALLY HANDCRAFTED, RESULTING IN NATURAL VARIATIONS IN COLOR, TEXTURE, AND FINISH.

-THESE SMALL DIFFERENCES ARE PART OF THE BEAUTY OF HANDMADE WORK AND MAKE EACH ITEM TRULY ONE-OF-A-KIND.

-SLIGHT IMPERFECTIONS OR VARIATIONS IN SNAKESKIN ARE NORMAL AND ARE NOT CONSIDERED DEFECTS.

2. PRODUCTION TIME

-PLEASE ALLOW FOR SLIGHT VARIATIONS IN PRODUCTION TIME, AS EACH ITEM IS MADE TO ORDER WITH CARE.

-HIGH-VOLUME PERIODS MAY EXTEND PROCESSING TIMES, BUT QUALITY IS NEVER RUSHED.

3. ALL SALES ARE FINAL

-DUE TO THE CUSTOM, HANDMADE NATURE OF EACH PIECE, ALL SALES ARE FINAL.

-RETURNS, EXCHANGES, OR CANCELLATIONS ARE NOT ACCEPTED ONCE AN ORDER IS PLACED.

-PLEASE REVIEW PRODUCT DESCRIPTIONS, MEASUREMENTS, AND PHOTOS CAREFULLY BEFORE PURCHASING.

4. REPAIRS & ADJUSTMENTS

-WHILE RETURNS AREN’T ACCEPTED, MINOR REPAIRS OR ADJUSTMENTS MAY BE AVAILABLE ON A CASE-BY-CASE BASIS.

-FEES MAY APPLY DEPENDING ON THE REQUEST AND THE CONDITION OF THE ITEM.

5. SHIPPING & HANDLING

-ALL ITEMS ARE CAREFULLY INSPECTED AND PACKAGED BEFORE SHIPPING.

-PLEASE DOUBLE-CHECK YOUR SHIPPING ADDRESS—REPLACEMENT OF LOST OR UNDELIVERABLE PACKAGES IS NOT GUARANTEED.