SHOP POLICIES
1. HANDMADE NATURE:
-EVERY PIECE IS INDIVIDUALLY HANDCRAFTED, RESULTING IN NATURAL VARIATIONS IN COLOR, TEXTURE, AND FINISH.
-THESE SMALL DIFFERENCES ARE PART OF THE BEAUTY OF HANDMADE WORK AND MAKE EACH ITEM TRULY ONE-OF-A-KIND.
-SLIGHT IMPERFECTIONS OR VARIATIONS IN SNAKESKIN ARE NORMAL AND ARE NOT CONSIDERED DEFECTS.
2. PRODUCTION TIME
-PLEASE ALLOW FOR SLIGHT VARIATIONS IN PRODUCTION TIME, AS EACH ITEM IS MADE TO ORDER WITH CARE.
-HIGH-VOLUME PERIODS MAY EXTEND PROCESSING TIMES, BUT QUALITY IS NEVER RUSHED.
3. ALL SALES ARE FINAL
-DUE TO THE CUSTOM, HANDMADE NATURE OF EACH PIECE, ALL SALES ARE FINAL.
-RETURNS, EXCHANGES, OR CANCELLATIONS ARE NOT ACCEPTED ONCE AN ORDER IS PLACED.
-PLEASE REVIEW PRODUCT DESCRIPTIONS, MEASUREMENTS, AND PHOTOS CAREFULLY BEFORE PURCHASING.
4. REPAIRS & ADJUSTMENTS
-WHILE RETURNS AREN’T ACCEPTED, MINOR REPAIRS OR ADJUSTMENTS MAY BE AVAILABLE ON A CASE-BY-CASE BASIS.
-FEES MAY APPLY DEPENDING ON THE REQUEST AND THE CONDITION OF THE ITEM.
5. SHIPPING & HANDLING
-ALL ITEMS ARE CAREFULLY INSPECTED AND PACKAGED BEFORE SHIPPING.
-PLEASE DOUBLE-CHECK YOUR SHIPPING ADDRESS—REPLACEMENT OF LOST OR UNDELIVERABLE PACKAGES IS NOT GUARANTEED.